7 Questions to Ask Before Hiring a Roofer

A roof replacement in South Jersey can run $8,000 to $25,000, and it's a trade that attracts "storm chasers" — out-of-town crews that appear after every big storm, take deposits, and vanish. These seven questions, asked before you sign, filter them out fast.

1. Are you registered and insured in New Jersey?

Roofers fall under New Jersey's home improvement contractor registration (that 13VH number), and they must carry liability insurance. Ask for the registration number and have the insurance certificate emailed to you by their agent — not handed over as a photocopy. Here's how to verify it.

2. Are you local, and how long have you been at this address?

A roofer with a real local address and years in the same town has a reputation to protect and will be around for the warranty. A phone number and a magnetic truck sign is not a business address.

3. What exactly does the quote include?

Tear-off of old layers or install over top? New underlayment, flashing, drip edge, and ridge vent? Number of layers being removed? Two quotes can differ by thousands simply because one skips the tear-off. Get the scope in writing.

4. Who pulls the permit?

Roof replacements in most NJ municipalities require a permit. The contractor should pull it. "We don't need one" means the work won't be inspected — and it'll surface when you sell.

5. What's the warranty — on materials and on labor?

There are two separate warranties: the manufacturer's on the shingles, and the contractor's on the workmanship. Most roof leaks come from bad installation around flashing and valleys, so the labor warranty is the one that protects you. Ask how many years and get it in writing.

6. How do you handle deposits and payment?

A reasonable deposit covers materials; be wary of anyone demanding a large cash payment up front. Never pay in full before the job is complete and you've inspected it.

7. Can I see recent local work?

A professional can point to roofs they've done in your area. Storm-chasers can't — they weren't here last year.

Frequently asked questions

How long should a roof replacement take?

Most residential asphalt roofs are done in one to three days, weather permitting.

Should I use my insurance for roof damage?

For genuine storm damage, often yes. Be cautious of contractors who promise to "handle everything" and pressure you to sign over the claim — that arrangement has been abused.

What's the most common roofing scam?

The storm-chaser deposit-and-disappear, and "free inspections" that invent damage. A local, verifiable roofer with a labor warranty is the antidote.

General guidance; confirm registration and insurance before hiring.

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